Create issue

Suitable Enviroment	SaaS
	Private Deployment

Requirements

ONES
v6.1.98+,v6.12.0+

Payload

Common structure

EventData

Field	Type	Description
issueID	string	ID of the issue associated with the event.
statusID	string	Status ID of work item.
scopeID	string	Scope ID of work item.
basicInfoChanges	BasicInfoChanges	Change of basic information of work item.
properties	Map<string, Property>	Change of work item attributes.
relations	Map<string, Relation>	Change of associated attributes of work item.

BasicInfoChanges

Field	Type	Description
creator	Creator	Change of work item creator.
assignee	Assignee	Change of work item assignee.
createTime	CreateTime	Change of work item creation time.

Creator

Field	Type	Description
fromID	string	Original creator ID.
toID	string	New creator ID.

Assignee

Field	Type	Description
fromID	string	Original assignee ID.
toID	string	New assignee ID.

CreateTime

Field	Type	Description
fromTime	number	Original creation time.
toTime	number	New creation time.

Property

Field	Type	Description
issueID	string	Issue ID.
fieldID	string	Issue field ID.
propertyType	number	Issue field type.
oldValue	PropertyValue	Issue field old value.
newValue	PropertyValue	Issue field new value.

PropertyValue

Field	Type	Description
stringValue	string	String value.
numberValue	number	Numeric value.
entityValue	EntityRef	Entity value.
entityArray	EntityRef[]	Entity array.

EntityRef

Field	Type	Description
id	string	Entity ID.
name	string	Entity name.

Relation

Field	Type	Description
issueID	string	Issue ID.
fieldID	string	Entity ID associated with the issue.
relationType	number	Relation type with issue.
origins	EntityRef[]	Entity information of the original association.
additions	EntityRef[]	Entity information of the newly added association.
deletions	EntityRef[]	Entity information of the deleted association.

property type enumerated value

Field	Type	Description
1	stringValue	Issue title.
2	numberValue	Integer.
3	stringValue	Multi-line Text.
4	stringValue	Single-line Text.
5	numberValue	Time.
6	stringValue	Date.
7	numberValue	Float.
9	stringValue	Issue Description.
10	stringValue	Rich text issue description
33	numberValue	Issue progress.
1001	entityValue	Issue single option script property.
1002	entityArray	Issue multiple options script property.
1011	stringValue	Single option sprint.
1012	stringValue	Due Date for issue.
1013	stringValue	Planned Start Date for issue.
1014	stringValue	Planned Completion Date for issue.

relation type enumerated value

Field	Description
1	Single option.
3	Relation issue.
5	Priority.
7	Sprint it belongs to.
13	Multiple options menu.
20	Single option member.
21	Multiple options member.
37	Relation release.
44	Product it belongs to.
46	Function module it belongs to.
47	Issue Attachment
48	Relation wiki page.
49	Relation testCase.
50	Relation execution result.
51	Relation testcase plan.
101	Watcher.
107	Multiple options project.
108	Multiple options department.

Example

{
  "data": {
    "eventID": "1892128242472751104",
    "eventType": "ones:project:issue:created",
    "timestamp": 1739953501699,
    "eventContext": {
      "organizationID": "XHvsNMLz",
      "teamID": "7rg7Mxqn",
      "triggerUserID": "TvNFWpjA"
    },
    "eventSubscriber": {
      "subscriberID": "3DCtiyvs",
      "clientID": "ldsRC9ov"
    },
    "eventData": {
      "basicInfoChanges": {
        "assignee": { "fromID": "", "toID": "TvNFWpjA" },
        "createTime": { "fromTime": 0, "toTime": 1739953501671 },
        "creator": { "fromID": "", "toID": "TvNFWpjA" }
      },
      "issueID": "TvNFWpjACkNb6wm1",
      "properties": {
        "field001": {
          "fieldID": "field001",
          "issueID": "TvNFWpjACkNb6wm1",
          "newValue": { "stringValue": "issue title" },
          "oldValue": { "stringValue": "" },
          "propertyType": 1
        }
      },
      "relations": {
        "field008": {
          "additions": [{ "id": "TvNFWpjA", "name": "blue" }],
          "fieldID": "field008",
          "issueID": "TvNFWpjACkNb6wm1",
          "relationType": 101
        },
        "field011": {
          "fieldID": "field011",
          "issueID": "TvNFWpjACkNb6wm1",
          "relationType": 7
        },
        "field012": {
          "additions": [{ "id": "9HpAHvkx", "name": "High" }],
          "fieldID": "field012",
          "issueID": "TvNFWpjACkNb6wm1",
          "relationType": 5
        }
      },
      "scopeID": "QDNyMVNK",
      "statusID": "Bh2hda9J"
    }
  }
}